---
title: Device Requirements
slug: product-docs/device-requirements
description: Learn the necessary technical requirements for conducting a qualitative assessment of biometric parameters from a video. Discover the ideal camera specifications and video requirements such as lighting, subject position and video length.
icon: 📹
docTags: 
createdAt: 2022-10-17T00:37:36.000Z
---

This document defines the minimum technical requirements for end-user devices
to run IntelliProve, including Face Scan and Health Dashboard.

## General

| Requirement         | Specification         |
| ------------------- | --------------------- |
| Device release date | 2020 or later         |
| Operating system    | Latest stable version |
| Browser             | Latest stable version |
| Memory              | >= 4GB RAM            |

## Camera

The plugin relies on the browser MediaDevices API (`getUserMedia`) to access
the front-facing camera. The camera must meet the following specifications:

| Requirement        | Specification        |
| ------------------ | -------------------- |
| Type               | Front-facing camera  |
| Minimum resolution | 1280 × 720 px (720p) |
| Minimum frame rate | 30 fps               |

**Lighting**

It is important to perform the recording in a well lit room. A lighting of at least **300 lux** is recommended.  As a commitment to maintaining a quality-first approach, we refrain from delivering results when accuracy cannot be guaranteed due to unmet input requirements. In such cases, the Face Scan plug-in provides clear guidance on how to improve conditions or perform the measurement correctly. If requirements still cannot be met due to factors outside the user’s control – such as slow internet or poor lighting – the plug-in will let you know, allowing you to handle the situation gracefully.

## Browser

The browser must support the following web APIs:

| API / Feature                                   | Purpose                                               |
| ----------------------------------------------- | ----------------------------------------------------- |
| MediaDevices (`getUserMedia`)                   | Camera access for video capture                       |
| WebSocket (WSS)                                 | Real-time frame streaming to the backend              |
| `postMessage` API                               | Communication between plugin iframe and host page     |
| `<iframe>` Permission Policy (`allow="camera"`) | Required for camera access within the embedded iframe |

Compatible browsers (latest stable version recommended):

- Google Chrome
- Mozilla Firefox
- Apple Safari
- Microsoft Edge (Chromium-based)

## Network

A stable internet connection is required throughout the entire scan session.
The plugin streams video frames continuously to the backend via a WebSocket
connection; an unstable or interrupted connection will terminate the session.

:::hint{type="info"}
When the connection is too slow, the plug-in shows the user a message and stops the scan. To keep your user journey going in that case, see [Handling slow internet connections](docId\:odA8nzK4EyqtpaaKHspL0).
:::

## Display

| Requirement     | Minimum |
| --------------- | ------- |
| Viewport width  | 330 px  |
| Viewport height | 480 px  |

## Permissions

Camera permission must be explicitly granted by the user in the browser.
If denied, the plugin presents an option to retry the permission request.
The measurement cannot proceed without camera access.