Device Requirements

This document defines the minimum technical requirements for end-user devices to run IntelliProve, including Face Scan and Health Dashboard.

The plugin relies on the browser MediaDevices API (getUserMedia) to access the front-facing camera. The camera must meet the following specifications:

Lighting

It is important to perform the recording in a well lit room. A lighting of at least 300 lux is recommended. As a commitment to maintaining a quality-first approach, we refrain from delivering results when accuracy cannot be guaranteed due to unmet input requirements. In such cases, the Face Scan plug-in provides clear guidance on how to improve conditions or perform the measurement correctly. If requirements still cannot be met due to factors outside the user’s control – such as slow internet or poor lighting – the plug-in will let you know, allowing you to handle the situation gracefully.

The browser must support the following web APIs:

Compatible browsers (latest stable version recommended):

A stable internet connection is required throughout the entire scan session. The plugin streams video frames continuously to the backend via a WebSocket connection; an unstable or interrupted connection will terminate the session.

Camera permission must be explicitly granted by the user in the browser. If denied, the plugin presents an option to retry the permission request. The measurement cannot proceed without camera access.