To ensure a good health scan, the person's face and upper-chest should be within the frame of the video. We highly advice to draw a indicatory frame on the recording screen that indicates the position of the face in such way that the persons face and upper chest will always be in the frame of the video. The indicated frame should be such that it ensures the maximum ratio of body/face in the total frame. 

Indicated frame:

✅ Take a seated position.

✅ Align and center your face and shoulders within the indicated area.

✅ Hold the smart device steady.

✅ Make sure the lighting is constant and your face is evenly illuminated.

✅ Make sure your camera lens is clean.

✅ Attempt to have a static background, e.g. no moving objects or people walking in the background. This improves accuracy.



IntelliProve performs a quality check of the recording setup prior to each health scan. Most of the above conditions will be checked during this condition check.